Términos, Políticas
y Condiciones de Uso

Consulta nuestras políticas de privacidad, términos de servicio y condiciones de reembolso para una experiencia transparente y segura.

Data Privacy Policies

Introduction

At Aloha, we are committed to safeguarding the privacy and integrity of information provided by both our hospitality clients and guests who interact through our digital solutions. This policy details our protocols for handling personal data in line with international data protection standards.

Purpose of Data Collection

Data collection is essential to optimize our property management services, efficiently facilitate direct bookings, and ensure compliance with applicable regulations and legal obligations.

Data Collected

We focus on collecting operational data from our customers and personal data from guests, including, but not limited to, ID and passport numbers, full names and dates of birth.

Data Collection Methods

Data is collected through secure channels on our platforms, under the principle of informed and verified consent of users.

Management and Use of Information

The information collected is used for the primary purpose of managing and enhancing our hotel management services. We guarantee that this data will not be marketed or distributed to third parties for advertising purposes.

Compliance with International Regulations

Our data processing procedures are aligned with global regulations such as the GDPR, ensuring legal, fair and transparent treatment of information.

Data Security

We implement advanced security measures, both technical and organizational, to protect personal data against unauthorized access and vulnerability risks.

User Rights

Users have the full right to request access, rectification, deletion or restriction of the use of their personal data. These requests will be dealt with promptly.

Contact and Inquiries

For any questions regarding this policy, you can contact us at legal@aloha.co

Modifications to the Policy

We reserve the right to make updates to this privacy policy, which will be effective immediately upon posting on our digital platform.