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How to accept PIX payments as a travel agency in 2026

If you sell trips to Brazilian travelers and still ask them to pay by international card or wire, you are losing bookings. Here is how PIX works, what it costs, and how to collect in BRL while settling in USD.

Peter Thompson
A traveler paying with PIX on a mobile banking app
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Brazil is one of the largest outbound travel markets in Latin America, and nearly every traveler now pays online with PIX. If your checkout does not offer it, you are quietly losing those bookings to friction.

What is PIX, and why it matters for travel

PIX is Brazil's instant payment system, run by the central bank. It moves money between bank accounts in seconds, 24/7, and is now the way most Brazilians pay online. For a travel agency, that means your Brazilian customers expect to pay with PIX — not a credit card that may get declined on an international charge.

Most Brazilian travelers will choose PIX over a card the moment it appears at checkout.

The problem with cards and wires

  • International card declines. Cross-border charges get flagged, hit limits, or carry steep FX fees — friction right at checkout.
  • Wires are slow and expensive. A wire costs $25–45, takes days, and can fail silently.
  • Abandoned bookings. When a traveler cannot pay the way they are used to, they leave.

How to accept PIX (and settle in USD)

You do not need a Brazilian entity or a local bank account. With a payment platform connected to PIX, the flow looks like this:

  • Your customer chooses PIX at checkout and pays in BRL from their banking app.
  • The payment confirms instantly — no waiting, no failed charge.
  • Funds settle to your US bank account in USD, net of one transparent fee.

What does it cost?

PIX itself is cheap compared to cards and far cheaper than wires. The right partner charges a single, transparent blended rate with real-time FX — no hidden spread on the conversion to USD. Always confirm the all-in rate before and after settlement.

Getting started

The fastest path is to add PIX through a travel-native payment platform that also lets you pay your LatAm suppliers from the same dashboard. Most operators are live within a few business days, with nothing to rip out of their existing booking system.

Ready to solve this with Aloha? Aloha helps travel operators get paid faster and settle in USD — so you capture every booking, wherever your guests come from.

Keep reading

Proof of address: what counts and how to get one fastWhich documents count as proof of address, which get rejected, and how to get a valid one in minutes when a bank or payment provider asks.Chargebacks in travel: stop disputes before you chargeMost agencies fight chargebacks after they happen. The winners prevent them before charging the card. A practical playbook for travel agencies.Deposits and payment plans for high-ticket tripsFull upfront payment loses sales. Pay-at-the-end kills your cash flow. How to structure deposits and payment plans for trips sold months in advance.

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