Ask Kai how your property is doing, or ask it to get something done. Your AI Agents answer guests, collect payments, adjust prices and send the cleaning, day and night, and check with you before anything important.
Ask Kai about your property the way you would ask your manager, and get the number, not a report to open.
Ask Kai to change a price, message a guest or move a task, and it is done on every channel and every screen.
You decide what happens on its own and what waits for your OK. Every action is written down, with the reason.
They see the same reservations, payments and prices, so nothing is answered twice or done twice.
For you and your team
Ask about occupancy, revenue, arrivals, payouts or which room is still dirty, and get the answer in one line. Ask Kai to do something, like open a weekend rate, and it gets done.
How full are we this weekend?
KaiSaturday is at 82%: 3 Double Deluxe and 1 Suite left. Friday is at 64%. Want me to open a weekend rate?
For your guests, day and night
One answers guests on Booking.com, Expedia, Airbnb, WhatsApp and SMS. Others collect payments, adjust prices and send the cleaning. They follow your rules and write down everything they do.
Hi! Can we check in early tomorrow?
Of course! Your room will be ready from 11 am.
Cleaning for Room 203 moved up to 9:30
Pick a question. These are the things your team asks Kai during the day.
YouHow did we do last night?
27 new bookings, 64 room-nights, 4,765.00 USD in revenue and 19.4% occupancy. 3 cancellations, shown apart.
4,765USD revenue
Every routine job in Aloha has an AI Agent on it. Ask Kai for something and the right one gets it done, inside your rules. When a decision needs a person, you are asked first.
Guests
Replies on Booking.com, Expedia, Airbnb, WhatsApp and SMS in the guest’s language, any time of day.
Guests
Sends check-in details, directions and house rules before every arrival.
Guests
Asks each guest to check in from their phone with ID and a selfie before they arrive.
Guests
Creates a door code for every reservation, sends it with the booking and removes it at check-out.
Guests
Thanks every guest after check-out and invites them to book direct next time.
Guests
Passes the conversation to the right person on your team with everything said so far.
Revenue
Offers early check-in, late checkout, transfers and extras from your guest store before arrival.
Revenue
Watches occupancy, season and demand and proposes a rate change with the reason attached.
Asks you first
Revenue
Applies your seasons, minimum stays and demand rules to the calendar every night.
Revenue
Sells meeting rooms, parking and event areas by the minute, hour or day, next to your rooms.
Channels
Sends every rate and availability change to 60+ channels and your site in seconds.
Channels
Closes a room on every channel the moment it sells anywhere.
Channels
Brings every channel booking into the calendar with its guest record and payment.
Channels
Answers ChatGPT and other AI apps with your live rates and books on your own site, commission free.
Channels
Checks every channel before a booking is confirmed, so a room is never sold twice.
Payments
Charges deposits and balances to the card on file the day they are due.
Payments
Reminds guests before each payment is due, in their language, with a link to pay.
Payments
Retries a failed charge and sends the guest a new link when it still does not go through.
Payments
Matches every payout to the reservations it pays for.
Payments
Creates the invoice on the reservation the moment the guest pays.
Payments
Prepares refunds and cancellations from your policy and waits for your OK.
Asks you first
Operations
Turns every check-out into a cleaning task with the room and the deadline.
Operations
Assigns each task to the right person by room type and who is free.
Operations
Warns you before an arrival when its room is still not clean.
Operations
Places each guest of a group block in a held room from the rooming list.
Numbers
Sends occupancy, revenue, arrivals and open tasks before the day starts.
Numbers
Lists every booking with money still due and follows up until it is paid.
Numbers
Prepares the month’s reports and exports for your accountant and owners.
Every AI Agent works the same way, so you always know what happened and why.
A guest writes, a card fails, the hotel fills up, a guest checks out.
It looks at the reservation, your rules and what happened before, and works out what to do next.
The reply goes out, the task is assigned, the price changes or the card is charged again.
It is written down with the reason, and anything unusual goes to a person on your team.
AI in a hotel only works if your team stays in charge. Three things make sure of it.
01
Decide what each AI Agent may do on its own, what needs your OK and what it never does, property by property.
02
Every message sent and every action taken is in the log, marked as done by the AI, with the reason.
03
When an AI Agent is not sure, it passes the case to your team with everything so far instead of guessing.
We've done our best to make everything clear. Still have questions? Talk to us and we'll walk you through it live.
They answer guests, follow up on payments, suggest and change prices and send the cleaning, always inside your rules. The full list is on this page.
You decide how the AI Agents introduce themselves. Anything sensitive goes to your team with the whole conversation.
Yes. You set the limits; the AI Agents act inside them and pass everything else to your team.
They reply in the guest’s language on their own, including English, Spanish and Portuguese.
No. They take the routine questions and tasks, so your team has more time for guests.
They read your property details, policies and house rules in Aloha, so their answers match how you work.
Yes. Every message and action shows in the inbox and the activity log, marked as done by the AI.
They pass the conversation to your team with everything said so far, instead of guessing.
Yes. They answer wherever the message arrived: Booking.com, Expedia, Airbnb, WhatsApp, SMS or your own website, in the same conversation.
Kai and your AI Agents run on monthly credits, an optional add-on from 29 USD a month (see Pricing).
